My mom had me order these for the kids on November 25th. On December 16th I called to see what the deal was since these things cost and arm and a leg and the shipping cost is ridiculous. I was on hold 20 minutes and then was told they would go out "this week". Hmmm, I called on a FRIDAY. So I asked, "So they are going out TODAY since that's the last day of the freaking week?" Probably to shut me up, they said yes.
Guess what? Christmas Day came and still no Stompeez. It's now the 29th of December and they have still not arrived. If they don't come over the weekend, we're going to try to cancel our order, which should be very interesting indeed. Of course I'll call first to see what's up so I can get some more smoke blown up my ... you know. I'll let you know.
P.S. I know the website says they'll come in 4-6 weeks, and today is the end of the 5th week only. I guess I should give them another week and see. Still, what's the holdup? And don't tell me my order is going out when it is NOT! See below for update:
As of this writing, it has been 6 weeks and one day and NO STOMPEEZ. My mom is going to wait for her credit card to make sure they haven't charged her, then we will just cancel the dang things. What is the freaking holdup? They are slippers, for God's sake!
1/16/12 update still no Stompeez. Don't make me call you crazy people! By the way, see if you can spot the SIX DIFFERENT WAYS they spell their product name on the website!
2/27/12 Update. They finally arrived in February. They sent me an email that said they accidentally wiped out my order and input it again and shipped it. Guess what? It was FREAKING WRONG. So we have only 3 sets instead of the 4 we ordered, and the sizes and types are WRONG. Do you think I'm calling them? No. Do you think I'm ordering the other pair again. HELL NO!
Do not order from this company ... maybe someday they will get their crap together!
Yep, and don't forget your Attorney General may be a good source to go to when/if that fails. They might not be able to make it right for you individually, but they're supposed to be looking out for the citizens of your state.
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